Returns & Exchanges at YAYO
We want you to love your glow; if you are not completely satisfied with your purchase, you can return unopened and unused beauty products within 30 days of delivery. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Initiate Your Request
Log into your YAYO account or visit our returns portal with your order number and email address to start the process.
Pack with Care
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your return package.
Receive Your Refund
Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing